SERVICES
Business Email Setup for Juba & South Sudan
A Gmail address tells a customer you are one person with a laptop. An address on your own domain tells them you are a business that will still be here next year. The difference costs less than most people think.
Why the domain matters
When a customer gets a quote from sales@yourbusiness.com and another from yourbusiness2024@gmail.com, they make a judgement before they read either one. That judgement is not fair, but it is real, and it costs you work.
Own-domain email also survives a lost phone, a locked account, or an employee leaving. The address belongs to the business, not to whoever created the Gmail account.
What I set up
- The mailbox provider. Google Workspace, Zoho Mail, or Microsoft 365, chosen based on your budget and whether you need shared calendars, Drive, or Office apps.
- Mailboxes and aliases. Named accounts for each person, plus shared addresses like info@, sales@, and support@.
- DNS records. MX, SPF, DKIM, and DMARC, which are the four records that decide whether your mail is delivered or filtered.
- Migration. Moving existing mail, contacts, and calendars from Gmail, Yahoo, or a previous host.
- Devices. Setting up phones, Outlook, and Apple Mail so mail arrives without anyone re-entering passwords.
- Deliverability test. Sending to Gmail, Outlook, and Yahoo to confirm the messages land in the inbox, not spam.
Which provider
Zoho Mail is the cheapest sensible option, starting around one dollar per user per month. It is reliable and the admin console is simple. Good for small teams that mainly need email.
Google Workspace costs roughly six to eight dollars per user per month and adds Drive, Docs, Meet, and Calendar. It is the easiest choice if your team already lives in Google products.
Microsoft 365 is in the same price range and makes sense if you need Word, Excel, and Outlook desktop apps, or if your clients send Office files all day.
For most businesses in Juba, Zoho or Google Workspace is the right call. I will recommend one after asking how many people need accounts and whether you need shared files.
What it costs
Setup is $80 for a new domain and up to five mailboxes, including DNS, SPF, DKIM, DMARC, and device configuration. Migration from an existing provider is $120. The provider subscription is paid directly to Zoho, Google, or Microsoft, so you keep control of the billing.
What happens after setup
You get a short document with the admin login, the DNS records, and what to do if a mailbox is compromised. I keep an eye on deliverability for thirty days. After that, if you want someone to manage accounts and renewals, that is a small monthly retainer.
Before you buy
Make sure the domain is registered in the business name, with an email address you actually control as the registrant contact. Agencies that register domains in their own name create a problem that costs more to fix later than the domain cost in the first place. If you are not sure who owns yours, send me the domain and I will check it.
QUESTIONS
Frequently asked questions
- Can I keep my existing email address?
- Yes. If you already own the domain, the address can usually be moved without changing it. If you are on a free Gmail account, the address itself cannot be transferred, but you can forward old mail and announce the new one.
- Do I need to buy a domain first?
- Yes. Email runs on a domain. If you do not have one, I can register it in your name, either a .com or a .ss through a registrar that supports it.
- Why do my emails go to spam?
- Almost always because SPF, DKIM, or DMARC is missing or wrong. Most hosts set up the mailbox and stop there. I configure all three and test deliverability before handover.
- How long does it take?
- One to two days for a new setup. Migration from an existing provider takes three to five days, because DNS changes need time to propagate and old mail has to be copied across.
Let's talk about your project
Tell me what you are building. I usually reply within one business day.